Quantum Rehab
1-866-800-2002    
           

Professional Education Partnership

Learner Privacy & Security Policy

Pride Mobility Products Corporation/Quantum Rehab is committed to protecting your privacy. As such, we have established this policy so that you can understand what information we will collect and how this information will be used. This policy applies to all products, services, and websites offered by Pride Mobility Products Corporation/Quantum. This policy covers the privacy practices with respect to personally identifiable information that is transmitted electronically and/or collected via the web, telephone, mail, fax, or other source.

Pride Mobility Products Corporation/Quantum Rehab may occasionally change/update this policy. Changes/updates will be posted in this statement. Any changes/updates will be effective immediately.

Information Security

Pride Mobility Products Corporation/Quantum Rehab takes the appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of information. Standards of practice include the internal review of information collected, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where learner personal information is stored. Personal information is transmitted through the use of encrypted secure socket layer (SSL) protection.

We restrict access to personally identifiable information to members of the Clinical/Retail Development Task teams, course developers, instructors, and individuals who need to know such information in order to operate, develop, and/or improve training & development activities. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and/or criminal prosecution, if they fail to meet these obligations.

Collection of Personal Information

Pride Mobility Products Corporation/Quantum Rehab collects personally identifiable information via several different methods. Personal information is collected when you register for a training & development activity and/or submit a request for information. This information may be used to verify registration, for billing purposes, or to verify continuing education credits. This information will be utilized as the contact information to get in touch with a potential learner for any continuing education and/or training activity business.

Personally identifiable information includes your name, home or business address, email, telephone, wireless and/or fax number, credit card or other payment information, employment information, last four (4) digits of your social security number (utilized as a unique student identifier for CEU credits only), and demographic information.

If Pride Mobility Products Corporation/Quantum Rehab attempts to use this information in a manner different than the purpose for which it was collected, Pride/Quantum Rehab will ask for your consent prior to such use and will offer you an effective way to opt out of the use of personal information for those other purposes.

Pride Mobility Products Corporation/Quantum Rehab will not disclose personal information, except as required to do so by law, or in the good faith belief that such action is necessary to: a) conform to the statutes of the law or comply with legal process served on Pride Mobility Products Corporation/Quantum Rehab, b) protect and defend rights or property of Pride Mobility Products Corporation/Quantum Rehab, or c) act under difficult circumstances to protect the personal safety of a learner.

Problems or Complaints

If you believe that there has been a violation of this policy that has caused or could cause, harm or risk of identity theft, please contact us via mail, email (education@pridemobility.com), or telephone (800-800-8586 ext. 1071). We will investigate your concerns, take appropriate action, and report back to you within thirty (30) days.

Retention & Release of Learner Records

All learners have the right to review their educational records. Learners can request their training & development history by submitting a request via e-mail to education@pridemobility.com. Up to date learner training history will be available six (6) weeks upon completion of an activity.

Requestors should be prepared to provide their full name, the last four digits of their social security number and the most recent course attended. Upon review of the request, the learner will receive a learning activity transcript, plus documentation of any applicable continuing education credits (CEC and CEU) within thirty (30) business days. The training history will be issued as a PDF and sent either by mail, fax or e-mail to the requestor.

Permanent records are kept for seven (7) years and are available to be issued upon request by the learner.

About Quantum Rehab

Quantum Rehab® was born out of the desire to delight customers with the most advanced, consumer-inspired complex rehab power wheelchairs and related technologies possible.

At Quantum, consumer needs and wishes are the driving force. We’re dedicated to not just meeting medical and clinical needs, but also quality-of-life needs. From the most advanced power seating for pressure management to USB ports, Bluetooth and fender lights, no consumer need is overlooked.


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Address

Quantum Rehab
401 York Avenue
Duryea, PA 18642

1-866-800-2002

Monday - Friday
8:30am - 5:00pm ET