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4.5 MPH iLevel® Power Chairs
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Home / Pride Learning Institute / Cancellation and Refund Policy

Cancellation & Refund Policy

We consider an individual’s registration to be a firm commitment for them to attend a learning event. Last-minute participant substitutions are difficult to arrange, although we understand emergency situations may arise that will affect attendance to educational programs offered by Pride Mobility/Quantum Rehab.

Live Learning Event Cancellation

Please register early. Pride Mobility Products Corp/Quantum Rehab may cancel a live learning event at any time due to weather, other uncontrollable events, or if we have fewer than 10 attendees registered within 20 days of the program date. All participants will be notified by email and full refunds will be issued for the registration fee. No refunds will be provided for travel expenses participants may have incurred.

If you must cancel your registration a full refund will be issued, provided the cancellation is made at least 6 days prior to the program. If cancellation is made within 5 days of the program, a $10 per person cancellation fee will be deducted from your refund.

Requests to cancel a Pride Mobility Products Corp/Quantum Rehab live learning event or to transfer to another Pride Mobility Products Corp/Quantum Rehab live learning event must be sent via fax or email to the Education Dept. All requests must be received prior to the start date of the live learning event as described above.
Email: education@pridemobility.com
Fax: 570-300-4022

Refunds for credit card transactions processed online will be refunded back to the credit card within 2 weeks after the cancellation.

Learning Management System Cancellation

Thirty-Day Money-Back Guarantee Program: Pride Mobility/Quantum Rehab will allow you to cancel your subscription to our LMS online service for any reason, and to obtain a full refund of all amounts you have paid for that service (through a credit to the credit card you used), as long as you notify Pride Mobility/Quantum Rehab of your cancellation no later than midnight, Eastern Standard Time, on the thirtieth (30th) day following the date of your original payment for that service. You must notify Pride Mobility/Quantum Rehab via fax or email to the Education Dept.
Email: education@pridemobility.com
Fax: 570-300-4022

You may exercise this cancellation and refund right only one (1) time in any twelve (12) month period. Pride Mobility/Quantum Rehab may cancel this money-back guarantee program at any time upon notice on the Website or by revision to our education policies; provided, however, that in such case your right to cancel your subscription to the LMS online service, and to obtain a refund, for any subscription purchased before the date of such cancellation notice from Pride Mobility/Quantum Rehab shall not be affected.

Independent/Interactive Learning Event Cancellation

Please register early when applicable. Pride Mobility Products Corp/Quantum Rehab reserves the right to cancel an independent/interactive learning event at any time. All participants will be notified by email and full refunds will be issued for the registration fee, if applicable. No refunds will be provided for travel expenses participants may have incurred.

If you must cancel your registration a full refund, if applicable will be issued, provided the cancellation is made at least 6 days prior to the program. If cancellation is made within 5 days of the program, a $10 per person cancellation fee will be deducted from your refund, if applicable.

Requests to cancel a Pride Mobility Products Corp/Quantum Rehab independent/interactive learning event or to transfer to another Pride Mobility Products Corp/Quantum Rehab independent/interactive learning event must be sent via fax or email to the Education Dept. All requests must be received prior to the start date of the independent/interactive learning event as described above.

Email: education@pridemobility.com
Fax: 570-300-4022

Refunds for credit card transactions processed online will be refunded back to the credit card within 2 weeks after the cancellation.